General Terms and Conditions
- RC SIMULATIONS SHIPPING & DELIVERY
- We will endevour to dispatch small orders the same day subject to stock availability up-to 4-00pm
- Next Working Day Monday-Thursday by carrier orders must arrive by 2-30pm
- Saturday deliverys can be arranged Tel 01454 313002 or 01179 715000). .
- Delivery is charged per order and not per item.
- All orders will be acknowledged when they arrive and a shipping acknowlegment will also be issued when orders are shipped
- If goods do not arrive please advise within 14 days
- If goods are damaged on receipt please advise immediately, or within seven working days and a replacement will be sent to you if available
- All goods are covered by manufacturers guarantees, and will be replaced or repaired .
- If goods received are found to be faulty a replacement will be sent
You must send the goods back to our contact address [specify your address]at your own cost,unless we delivered the item to you in error or the itemis damaged or defective. In those cas-es we will bear the return cost.
Software will not be exchanged once it as been opened
- Prices shown may be subject to change without prior notice as occasionally they change.
- If price is different, we will consult you prior to shipment to advise and seek your approval.
Payment We accept most payment methods except "American Express diners".
- Cheque, Pal Pal, American Express,Master, Visa, Debit Cards etc including, BACS are some examples
- TECHNICAL SUPPORT
- Available only to RC Simulations customers..Goods must be purchased from RCS.
- Help can be provided but we do make a charge for this service, Consultancy can also be provided. "Call for pricing."
- Call Monday to Friday from 11am- 4pm for help on 0044 (0)117 9715000 or email us 24hrs on firstname.lastname@example.org (We will usually respond with 48hrs) Monday-Friday.). It's also worth taking a look at the manufacturers websites too for FAQ's as these are also a good source of help.
- Data Protection
- The information that you provide will not be passed to a third party as we are aware that your privacy is important..
- Data provided like Name, Address etc are only used for special offers etc, and only to those who have registered for this service,