Privacy policy

 Welcome to the RC Simulations Ltd
We are committed to protecting your privacy online and we are registered to hold your details and meet the conditions of the Data Protection Act 1998. We will not hold sensitive information about you or transfer information about you to third parties without your permission 
We appreciate that you do not want the personal information you provide to us distributed indiscriminately and this policy explains how we collect
information about you, what we do with it and what controls you have.
When you order online our checkout system will automatically create an account for you using the details that you provide to us. By default, the permissions to send you promotional or emails will be disabled automatically. If you want to receive a newletter from us by email you must tick the appropriate box to subscribe, to give us authority to do so. You can unsubscribe from this service at any time by emailing us
We work with a number of trusted third parties suppliers, all of which may use cookies, web beacons and other internet technologies (collectively "cookies") as part of their service, including
Provides us conversion tracking and marketing pixel, which sets a random unique identifier cookie so we can know build up the effectiveness of Facebook and to allow us to advertise our services to users if and when on Facebook
  To opt out of targeted advertising via Facebook go to website.
Google Adwords;
 The ability to offer place advertising on relevant search results and other third party websites to advertise our products and services to internet users.(as and when)
You can opt out of Google's use of cookies by visiting Google's Ads Settings.
Google Analytics;
It  is a statistical and analytics service used widely across the web by a large number of websites users. The service allows us to see aggregate information on statistics on visitors, where in the world, pages are visited, referring sites, and any information that will help us analyse our website services, (based on Google’s understanding of where your internet connection might be (No exact location details can be seen by us) At any time you can opt out of Google Analytics  by using their currently available opt out options.

We have taken reasonable steps to ensure that our website is secure and that all sensitive information transmitted through it is sent securely and held confidentially. Any third parties or agents that we may use to process this sensitive information like PayPal, Sage Pay etc on our behalf have also taken all reasonable security steps

The only exceptions are where we may have to take appropriate and reasonable actions in the prevention of criminal and fraudulent activity.


Cookies are used on any internet technology website, to track the patterns of behaviour of visitors to any site. This "cookie", which is a small piece of information sent by a Web server to a Web browser, enables the server to collect information back from the browser. We use cookies  such as to keep track of your purchases and basket contents so as you can move between pages; which are created by our website and these contain no identifiable information, either financial or personal. If you disable cookies, you might find that our website will not function correctly and you will not be able to purchase goods from our website. You can find details of how to disable cookies in your web browser’s help section

All of the above allow us to continue providing our services to you We are unable to get any personal information that would identify you, The only way we can get such information is if you supply it to us.

Please check frequently to see any updates or changes to our privacy policy

Who are we
TThe website is owned by RCS and the Data Controller is RC Simulations Ltd The Data Controller is responsible for and controls the processing of your personal data in accordance with the Data Pro-tection Act 1998 (the "Act"). We are registered
with the Information Commissioner’office
and our registration number is Z5377816
Data Protection Officer
RC Simulations Ltd
Suite C14 FromeFord House,
Church Road
Yate BS37 5JB
Tel 01454 315002
Personal data we may collect about you
We can only provide the goods and services ordered by you if you provide us with your per-sonal data.
For the purpose of providing these services, we collect personal data about you such as
: your name, address, date of birth, email address, contact telephone no mobile or land phone numbers,
We will use the information you provide only for the
 purposes described in this privacy policy to
which you agreed to at the time your data was obtained.
Your personal data will be used to
provide the information, goods and services offered
through our website to you, for billing and order fulfilment only.
See detail info below


BACKGROUND: Detailed Version

RC Simulations Ltd understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who visits this website, Site) and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.

Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of this Privacy Policy is deemed to occur upon your first use of Our Site You will be required to read and accept this Privacy Policy when signing up for an Account. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.

1.    Definitions and Interpretation
In this Policy the following terms shall have the following meanings:  

“Account”    means an account required to access and/or use certain areas and features of Our Site;
“Cookie”    Mean’s a small text file placed on your computer or device by Our Site when you visit certain parts of our]  Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in Part 14, below; and
“Cookie Law”    means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003;]

2.    Information About Us
Our Site is owned and operated by RC Simulations Ltd, a Limited [registered in England under company number 7170556.
Registered address: <<insert address>>.]
Main trading Address: Suite C14 Fromeforde  House, Church Road, Yate, BS37 5JBsUI.
VAT number: 303121823
Data Protection Officer: Robert Sidwick.
Email address:
Telephone number: 01454315002.
Postal Address: Suite C14, Fromeforde House, Church Road, Yate, BS37 5JB.

We are regestered with IC0

3.    What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.

4.    What is Personal Data?
Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.
Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.

5.    What Are My Rights?
Under the GDPR, you have the following rights, which we will always work to uphold:
a)    The right to be informed about our collection and use of your personal data. This Privacy Policy should tell you everything you need to know, but you can always contact us to find out more or to ask any questions using the details in Part 15.
b)    The right to access the personal data we  hold about you. Part 13 will tell you how to do this.
c)    The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. Please contact us using the details in Part 15 to find out more.
d)    The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we have. Please contact us  using the details in Part 15 to find out more.
e)    The right to restrict (i.e. prevent) the processing of your personal data.
f)    The right to object tous using your personal data for a particular purpose or purposes.
g)    The right to data portability. This means that, if you have provided personal data to us  directly, and we are  am using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.
h)    Rights relating to automated decision-making and profiling. We do not use your personal data in this way]
For more information about our use of your personal data or exercising your rights as outlined above, please contact us using the details provided in Part 15.
Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.
If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office.

•    [Name;]
•    [Date of birth;]
•    [Gender;]
•    [Address;]
•    [Email address;]
•    [Telephone number;]
•    [Business name;]
•    [Job title;]
•     [Payment information;]

7.    How Do You Use My Personal Data?
Under the GDPR, we must always have a lawful basis for using personal data. This may be because the data is necessary for our performance of a contract with you, because you have consented to our use of your personal data, or because it is in our  legitimate business interests to use it. Your personal data will be used for one of the following purposes:
•    Providing and managing your Account;]
•    Providing and managing your access to Our Site;]
•    Personalising and tailoring your experience on Our Site;
•    Supplying our[products services to you. Your personal details are required in order for us me to enter into a contract with you.]
•    Personalising and tailoring our products services for you]
•    Communicating with you. This may include responding to emails or calls from you.
•    Supplying you with information by email  that you have opted-in to you may unsubscribe or opt-out at any time
•   With your permission and/or where permitted by law, we  may also use your personal data for marketing purposes, which may include contacting you by email or  telephone or post with information, news, and offers on our products/ services. You will not be sent any unlawful marketing or spam. We will always work to fully protect your rights and comply with our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always have the opportunity to opt-out.]

8.    How Long Will You Keep My Personal Data?
We  will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Your personal data will therefore be kept for the following periods or, where there is no fixed period, the following factors will be used to determine how long it is kept:

9.    Do You Share My Personal Data?
We will not share any of your personal data with any third parties for any purposes, subject to one important exception.
In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority

10.    How Can I Control My Personal Data?
10.1    In addition to your rights under the GDPR, set out in Part 5, when you submit personal data via Our Site, you may be given options to restrict our use of your personal data
In particular, we  aim to give you strong controls our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from us which you may do by unsubscribing using the links provided in our emails and at the point of providing your details and by managing your Account.
10.2    You may also wish to sign up to one or more of the preference services operating in the UK: The Telephone Preference Service (“the TPS”), the Corporate Telephone Preference Service (“the CTPS”), and the Mailing Preference Service (“the MPS”). These may help to prevent you receiving unsolicited marketing. Please note, however, that these services will not prevent you from receiving marketing communications that you have consented to receiving.
11.    Can I Withhold Information?
You may access certain areas of Our Site without providing any personal data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
You may restrict our use of Cookies. 

12.    How Can I Access My Personal Data?
If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.
All subject access requests should be made in writing and sent to the email or postal addresses shown in Part 15. So we can respond to your request as quickly as possible
There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover our  administrative costs in responding.
We  will respond to your subject access request within 28 days and, in any case, not more than one month of receiving it. Normally, we  aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of our progress.
13.    How Do You Use Cookies?
Our Site may place and access certain first-party Cookies on your computer or device. First-party Cookies are those placed directly by us and are used only by us . We use Cookies to facilitate and improve your experience of Our Site and to provide and improve our products services. We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
All Cookies used by and on Our Site are used in accordance with current Cookie Law.

Before Cookies are placed on your computer or device, you will be shown a pop up for your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended.
Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown in the table below. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below, but please be aware that Our Site may not work properly if you do so. have taken great care to ensure that your privacy is not at risk by allowing them

In addition to the controls that we provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all Cookies or only third-party Cookies. By default, most internet browsers accept Cookies, but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings

14.    How Do I Contact You?
To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details [(for the attention of Data Manager
Email address:
Telephone number: 01454 315002.
Postal Address: Suite C14,Fromeforde House, Church  Road, Yate, BS37 5JB.

15.    Changes to this Privacy Policy
We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes
Any changes will be immediately posted on our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.